Effective date: 27/02/2026
This Privacy Policy explains how OrganicBasket.ae (“we”, “our”, “us”) collects, uses, shares, and protects your personal information when you visit our website, place an order, register an account, use our services, or interact with us online.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
• Full name
• Email address
• Phone number
• Delivery address
• Billing information
• Payment details (card/UPI/other payment identifiers)
b. Non-Personal Information
• Browser and device information
• IP address
• Website usage data (pages visited, time on site)
• Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used for:
• Processing and fulfilling orders
• Managing customer accounts
• Communicating order updates and support replies
• Customising content and offers
• Marketing and promotional messages (with your consent)
• Improving our website, products, and services
• Fraud prevention and security
3. Sharing of Information
We do not sell or rent your personal information to third parties. Information may be shared:
• With service providers (payment processors, delivery partners, analytics tools)
• When required by law or legal process
• With your consent for marketing partnerships
4. Cookies and Tracking Technology
We use cookies and similar technologies to:
• Improve site performance
• Analyse user behaviour
• Personalise user experience
You may manage or disable cookies using your browser settings.
5. Your Rights
Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Correct or update inaccuracies
• Delete your information
• Opt out of marketing communications
To exercise your rights, contact us at the details below.
6. Data Security
We implement technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will take effect when posted on this page.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact:
Email: info@organicbasket.ae
Phone: +91 88628 70998